Cypress CDL-160ETH Specifications download pdf (Page 21)

13. Troubleshooting

Situation Check Point

The device driver has

been installed, but the

DisplayLink Manager is

not working

1. Make sure you restart your computer after

the driver installation.

2. Check all the connectors are plugged in

correctly.

3. Make sure the USB port that you are using is

USB 2.0.

4. Check the additional monitor is connected

correctly and the power is on.

5. Make sure the operating system, the Display-

Link Manager is

compatible with Windows

2000, XP and Vista (32bit).

6. Try a different USB 2.0 or computer.

7. Check USB cable

’

s specification.

DVD player not working

when move it over to

the extended display

1. Try to open the program in the additional

display first before playing the DVD.

The mouse not move

pass the right side of

the screen as it should

on extended desktop

1. Check the display settings and make sure

that your display number 2 is on the right side

of display number 1.

System constantly ask

for reboot and not

function

1. Check the display card of your PC's version

and make sure it is with the latest update one.

2. If necessary, boot into Safe mode and use

Vista's Backup and Restore Center to recover.

3. May also report the issue via your support

channel.

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